Joy/JM branded "My Little Steamer® " and "My Little Steamer® Go Mini" recalled due to burn hazard
- Starting date:
- May 26, 2021
- Posting date:
- May 26, 2021
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Appliances
- Source of recall:
- Health Canada
- Issue:
- Burn Hazard
- Audience:
- General Public
- Identification number:
- RA-75605
Last updated: 2021-05-26
Summary
- Product: Joy/JM branded "My Little Steamer®" and "My Little Steamer® Go Mini".
- Issue: The products can expel, spray, or leak hot water during use, posing a potential burn hazard to consumers.
- What to do: Consumers should stop using the product and contact HSN for information on how to receive a full refund or a partial refund depending on when the unit was purchased.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and HSN.
Affected products
Joy/JM branded "My Little Steamer®" and "My Little Steamer® Go Mini"
Product description
The Joy/JM branded "My Little Steamer®" and "My Little Steamer® Go Mini" are clothing steamers. The products are hand-held electrical appliances (120V, 60Hz, 900W), which emit hot steam to remove wrinkles from clothing and other fabrics. The products were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colours, including black, white, red, purple, and teal. The affected models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.
| Product | Model Number |
|---|---|
|
My Little Steamer My Little Steamer â Deluxe |
NE244A |
| NE217A | |
| YJ3048A | |
| YJ3048B | |
| YJ3048C | |
| My Little Steamer Go Mini | NE328A |
| YJ3048D |
Hazard identified
The products can expel, spray, or leak hot water during use, posing a potential burn hazard to consumers.
As of April 30, 2021, the company has received 1 report of injury in Canada. In the United States, the company has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of injuries.
Number sold
The company reported that approximately 14,342 units of the affected products were distributed in Canada and 5.4 million were sold in the United States.
Time period sold
The affected products were sold from 2007 to 2013 in Canada.
Place of origin
Manufactured in China
Companies
- Distributor
-
Tone World International
Port Chester
New York
UNITED STATES
- Distributor
-
Products of Tomorrow (Defunct)
Montville
New Jersey
UNITED STATES
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using and destroy the affected products. Contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020 or a partial refund for units purchased before January 2015.
For more information, consumers may contact HSN at 1-855-654-0942 from 9:00 a.m. to 9:00 p.m. ET, Monday through Friday, or online at Steamer Recall Settlement or the company website.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.