SERBI rattan lounge chair recalled due to fall hazard
- Starting date:
- December 1, 2020
- Posting date:
- December 1, 2020
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Issue:
- Fall Hazard
- Audience:
- General Public
- Identification number:
- RA-74445
Last updated: 2020-12-01
Summary
- Product: SERBI Rattan lounge chair.
- Issue: The seat back may unexpectedly detach, posing a fall hazard.
- What to do: Consumers should stop using the chair immediately and return it to any Structube location for a full refund of the purchase price, or an in-store credit if proof of purchase cannot be established.
Affected products
SERBI rattan lounge chair
Product description
This recall involves the SERBI lounge chair with a teak wood frame and woven rattan seat and back, all in natural colour. The chair requires assembly.
Hazard identified
The seat back may unexpectedly detach, posing a fall hazard.
As of November 6, 2020, the company has received 2 reports of chairs breaking in Canada, both of which involved minor injuries from falls.
Number sold
The company reported that 315 units of the affected product were sold in Canada.
Time period sold
The affected products were sold from May 2020 to November 2020.
Place of origin
Manufactured in Indonesia
Companies
- Distributor
-
Struc-Tube Lte.
Laval
Quebec
CANADA
- Manufacturer
-
PT. LUCK ONE LIVING
Tangerang, Banten
INDONESIA
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What you should do
Consumers should stop using the chair immediately and return it to any Structube location for a full refund of the purchase price, or an in-store credit if proof of purchase cannot be established.
For more information, consumers can contact Structube by telephone at 1-877-721-3787 or visit the company website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.