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Consumer product recall

Blinds to Go recalls roller shades, Smart lift (Pleated and Cellular shades), Serenities and Panel Tracks

Starting date:
November 28, 2014
Posting date:
November 28, 2014
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Strangulation Hazard
Audience:
General Public
Identification number:
RA-42699

Affected products

Roller shades, Smart lift (Pleated and cellular shades), Serenities and Panel Tracks

Product description

This recall involves custom shades made to order available in various dimensions, colours and materials.

Hazard identified

The recalled shades pose a strangulation hazard by not having a tension device attached to the looped bead chain. Without a tension device securely holding the loop taut, young children may pull the bead chain around their neck, posing a risk of strangulation.

Neither Health Canada nor Blinds to Go has received reports of consumer incidents or injuries related to the use of these shades.

For more information on the hazard, see Blind Cord Safety.

Number sold

Approximately 415,426 units were sold in Canada.

Time period sold

The recalled products were sold from January 2012 to October 2014 at various Blinds to Go retail stores across Canada and Le marché du store in Québec.

Place of origin

Manufactured in Canada.

Companies

Manufacturer
Blinds to Go
Montreal
Quebec
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled blinds and contact the retailer where they purchased the product to get a fit kit that contains a new and improved hold down device with installation instructions. Consumers may also choose to bring the shades to the store where the retro fit kit can be implemented for them.

For additional information, consumers may contact the manufacturer by email or by telephone at 1-800-254-6377, Monday to Friday between the hours of 8:00 a.m. to 4:30 p.m. EST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.